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Customer Relationship Marketing of Breweries
Beer being a commodity of compulsory for certain places in line with the culture of festive, party
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Determinants of Customer Satisfaction in Zambia’s Telecom Industry
This book is vital to mobile service providers in Zambia as the findings and results of the study p
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Customer Data and Privacy: The Insights You Need from Harvard Business Review
Harvard 出版Collect data and build trust.With the rise of data science and machine learning, companies are awas
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2020 Daily Tax Taxes IRS Customer Service Funny Devil Joke 388 Pages
2020 Daily Tax Taxes IRS Customer Service Funny Devil Joke 388 Pages contains one whole page for ev
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The Customer Centricity Playbook
Ingram 出版2019 AXIOM BUSINESS BOOK AWARD WINNER Featured in Forbes, NPR's Marketplace, and a Google Talk, Th
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Never Lose a Customer Again
Portfolio 出版Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over
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Strategic Customer Service
Amacom Books 出版Any organization can win more customers and increase sales if they learn to be more strategic with
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Lean Customer Development
Oreilly & 出版How do you develop products that people will actually use and buy? This practical guide shows you h
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The Customer-Driven Playbook
Oreilly & 出版Despite the wide acceptance of Lean approaches and customer-development strategies, many product te
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Customer experience systems
Who needs to know about Customer experience systems ? Do we cover the five essential competencies-C
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The Best Customer Service Quotes Ever Said
Become a Customer Service Revolutionary! John R. DiJulius III has raised the bar for what it means
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Crack the Customer Mind Code
Ingram 出版Crack the Customer Mind Code reveals how to align sales messaging with the natural flow of pathways
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No B.s. Guide to Maximum Referrals and Customer Retention
Entrepreneur 出版The referred customer is the best customer in terms of your marketing ROI!Millionaire maker Dan S.
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Customer Success
Ingram 出版Your business success is now forever linked to the success of your customers Customer Success is th
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The Great Concierge: Full Hospitality Guide and Customer Care Secrets
CreateSpace 出版完美的禮賓服務:完整款待指南和客戶服務的秘密 本書內容涵蓋了從最簡單到具挑戰性的專業領域。服務業的世界,讓您可以快速上手取得職業生涯中成功,並擁有充實的生活。 If you are
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The Challenger Customer
Portfolio 出版Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional w
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Customer-centric Marketing
Ingram 出版The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehens
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The Automatic Customer
Portfolio 出版The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and
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Your Customer Rules!
Jossey-Bass 出版What you need to know about your customers Now more than ever, every interaction you have with cust
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The 4 Dimensions of Total Customer Service
Ingram 出版This book is about 'Total Customer Service' .It applies to all types of organisations large and sma
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Creating Customer Evangelists
Ingram 出版When customers are truly thrilled about their experience with a product or service, they have the p
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The Customer Culture Imperative
McGraw-Hill 出版What do Toyota, Apple, and Zappos have in common?CUSTOMER-CENTRIC CULTUREAnd now, with this researc
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The Customer Service Solution
McGraw-Hill 出版Understand Consumer Psychology to Drive Profits and GrowthWant to know exactly what's driving your
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Customer Experience 3.0
Amacom Books 出版Between smartphones, social media, mobile connectivity, and a plethora of other technological innov
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The 4 Dimensions of Total Customer Service
Ingram 出版This book is about 'Total Customer Service' .It applies to all types of organisations large and sma
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Powerful Phrases for Effective Customer Service
Amacom Books 出版Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Ren矇e
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Expanding Customer Service As a Profit Center
Ingram 出版Striving for excellence in customer service is to gain the competitive advantage. It is the keyston
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The Customer Experience Edge
McGraw-Hill 出版"This excellent book makes it quite clear that your business has to focus on customer experience fo
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Value-Based Pricing: Drive Sales and Boost Your Bottom Line by Creating, Communicating and Capturing Customer Value
McGraw-Hill 出版A Groundbreaking Pricing Model for the New Business LandscapeWhy would any customer choose Brand X
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Winning the Customer: Turn Consumers Into Fans and Get Them to Spend More
McGraw-Hill 出版Build Customer Relationships and Win Big Revenue!"Unbreakable relationships are crucial to success
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Harvard Business Review on Increasing Customer Loyalty
Harvard 出版How do you keep your customers coming back-and get them to bring others? If you need the best pract
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Customer Centricity
A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about c
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It’s the Customer, Stupid!
Ingram 出版Ruthlessly focus on what's convenient for customers, not what's convenient for you Ninety percent o
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Customer Care Excellence
Kogan Page 出版Customer loyalty is essential to the long term financial success of your business, but with more ch
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Perfect Phrases for Customer Service
McGraw-Hill 出版THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou've heard it a million times: "The customer
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Effective Customer Care
Ingram 出版Effective Customer Care is an essential guide to creating excellent customer service that will not
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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service
McGraw-Hill 出版More than 700,000 books sold in the Big Book series!Always say and do the right thing at the right
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Tough Customer
Pocket Books 出版The #1 New York Times bestselling author of Seeing Red "charges her characters and their relationsh
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Social Marketing to the Business Customer
John Wiley 出版The first book devoted entirely to B2B social marketing B2B markets are fundamentally different fro
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The Ultimate Online Customer Service Guide
Ingram 出版Make your online customers happy--and create new ones--with this winning guide Social media gives y
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The Satisfied Customer
Palgrave M 出版In our service economy, the most important asset is tough to quantify: a company's relationship wit
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The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
McGraw-Hill 出版Whether you run your own company or work for a large corporation, establishing customer loyalty is
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The Customer Is Always Wrong
Soft Skull 出版From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the Ame